Page 68 - World Of Nurol Magazine-20

a company in our qroup

Would you please mention about the opportunities
provided for your guests?
This magnificent hotel opening to a huge park area
on the sea shore is located on a 30 thousand m2
land. Our hotel building occupies 6 thousand m2
where there are 3 Restaurants, lobby bar, night club,
1100 m2 casino, 18mx9m indoor pool, 40m x 25m
outdoor pool, 1670 m2 ballroom and 7 different
meeting rooms, business center, Spa & Fitness, a
magnificient Turkish bath 176 rooms, 26 suits with
different sizes, 1 king suit which has 360 degree of
panoramic views of Batumi and a Black Sea Beach.

What would you say about the development of destination. Competition provides to increase service
tourism sector in Batumi? How was it yesterday quality and to raise the bar, which shall enable
and at which point it is today? customer satisfaction thus higher occupancy rate.
Tourism sector in Batumi records a very rapid
development. Until last year there were only 3 four The most effective factor in terms of customer
star hotels in Batumi, now we have an active 5 star satisfaction in the service sector is to employ
hotel and 3 more 5 star international hotel chain qualified staff. Is there any problem in this? How
constructions continue, besides there are around 40 do you solve it?
different hotel projects with different sizes. Batum Yes we have had a challenge and it is normal
shall continue to develop very fast be the shining star in a location where there weren’t any five star
of Black Sea Region. Not having any alternative, international hotels existed. We opened this 5 star
and shall be one of the most preferred destinations hotel in 2 months and we overcame our challenge
in a short time. by training our own associates into talents.
The most important factor here is that Sheraton was
We see hotel investments continue in the region. successful in trainings and locals were optimistic,
What would be your measures against the talented, quick learners and hospitable. We
competition environment in the sector? cooperated with tourism schools last year and I am
I consider other hotel companies as our partners. sure our concerns shall significantly decrease this
Batumi needs more hotels to be a successful year.

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